Full service junk removal means you point, we haul. That is the whole pitch. You do not load anything. You do not drive anything to the dump. You do not rent a dumpster and fill it over a weekend. The crew arrives, loads everything you want gone, sweeps up behind it, and drives away. You pay after the job, only when you are happy.
Most junk removal companies will call themselves full service. Some of them mean it. Some of them mean they will send two guys and a truck and then charge you by the hour while one of them takes a smoke break. We charge by volume — how much space the job takes in the trailer — and the price covers labor, loading, hauling, and disposal. No hourly meter. No surprise fees.
What full service junk removal actually covers
A full service junk removal job means the crew does all the physical work. They walk into your garage, basement, attic, backyard, or wherever the stuff is. They load it onto the truck. They haul it away. They sweep up when they are done. You do not lift a finger unless you want to point at what stays and what goes.
The price covers everything — labor, loading, hauling, and disposal. There is no separate dump fee. There is no fuel surcharge. There is no extra charge for stairs, though we do add a flat stair fee up front so you know before we start: $40 for one flight, $80 for two or more.
What we do not cover: hazardous materials. Wet paint, asbestos, chemicals, medical waste, propane tanks — those need a licensed specialist, not us. We will point you in the right direction instead of pretending we can help.
How the process works — from photos to gone
Step one: you text a few photos of the stuff you want removed to (978) 330-8980. Include your town. If the job is spread across multiple rooms or floors, photograph each one. The more we see, the more accurate the quote.
Step two: we send back a flat price within 24 hours. During business hours, it is usually faster. The price is based on volume — how much space the job takes in the trailer — adjusted for weight and access. We tell you the number and the breakdown before anyone shows up.
Step three: you pick a two-hour arrival window. We confirm a precise ETA the day of the job. No four-hour windows. No "we will be there sometime Tuesday." You pick the window, we are in it.
Step four: the crew arrives, loads everything you want gone, sweeps up, and leaves. Most jobs take one to three hours. A single room is usually under an hour. A full house might take half a day. You pay after, only when you are happy. Cash, check, Venmo, Zelle, or card. No deposit for standard residential work.
What full service junk removal costs
The price depends on how much stuff there is and where it is. Here are the base prices. These are flat and all-in — labor, loading, hauling, disposal.
| Volume | Flat base price |
|---|---|
| 1–2 items | $90 |
| Truck load | $250 |
| Half trailer | $425 |
| Full trailer | $650 |
What moves the number up or down
Weight matters. A truckload of books and tile is heavier than a truckload of couches and clothes. We apply a weight multiplier — 0.9 times for light stuff, 1.0 for standard, 1.2 for heavy, 1.45 for very heavy loads like concrete or cast iron. We tell you the multiplier before we start.
Access matters. A ground-level garage with a wide door is the easiest job we do. A third-floor walkup with a narrow stairway adds $40 per flight. A situation where the crew has to carry everything down a ladder because the stairs are blocked — that has happened — adds $120. We quote all of this up front.
Over eight items: add $4 per item beyond the first eight. That covers the extra loading time.
What does not affect the price: how fast you want it done. There is no rush fee for same-day or next-day scheduling. If you text photos on a Saturday morning and we have a crew free, the number is the same whether we come Saturday or the following Tuesday.
Where everything ends up
Usable items get donated locally — Goodwill, Savers, Habitat ReStore. If the couch still has life in it or the dresser is solid wood, we try to keep it out of the landfill. Metal and electronics go to licensed recyclers. Only true waste heads to the transfer station.
We do not dump everything in one pile and drive away. The crew sorts as they load — donate pile, recycle pile, waste pile. It takes a few extra minutes. It keeps a lot of stuff out of the landfill, and it is the right way to do it.
When you should not hire us
If you have one truckload, a vehicle that can carry it, and a Saturday morning free, the transfer station is cheaper than hiring us. Billerica, Chelmsford, and Tewksbury all take household junk for a small fee. A single dump run and a Saturday beats our $90 to $250, and we will tell you that on the phone.
If the stuff is mostly yard waste and you have a way to get it to the curb, your town might pick it up on bulk day. Check your town website. If the pile is small enough for the curb and you have the time, that option is free.
If the job is one or two items that you can carry yourself — a lamp, a small table, a few bags — the transfer station fee is a few dollars. Not worth booking a crew for that.
What full service looks like in practice
A customer in Burlington had a hot tub stuck in the backyard. Three other companies had looked at it and said no. The access was tight — side yard, fence, slope. We said no problem. The crew had it out and gone in 90 minutes. That is full service. Not a dumpster dropped in the driveway for you to figure out. Not a crew that shows up and then says they need to come back with different equipment. Just done.
Full service vs dumpster rental — which one makes sense
If you want to load the stuff yourself over a weekend, rent a dumpster. It is cheaper if you have the time and the back for it. A dumpster rental in Billerica runs $350 to $600 depending on size, and you do the loading.
If you want someone else to do the loading, hire full service junk removal. The price is similar for most jobs — $250 for a truck load, $650 for a full trailer — and the crew handles everything. No lifting, no sorting, no figuring out what fits in the dumpster and what does not.
The honest answer: if the job is a clean garage with easy access and you have a free weekend, the dumpster is probably cheaper. If the job involves stairs, heavy items, or you just do not want to deal with it, full service is the better call.